Breakout Session: Crucial Conversations: Techniques to Share a Tough Message with Almost Anyone about Almost Anything

Tani Bialek

Presentation Description
Over the last several years, the recession has left an ugly mark on employee morale and organization culture. Employees are burned out and overworked as a result of being asked to do more with less. Leaders are routinely caught in heated debates as to how to respond to the blows to their bottom line. Such debates are the perfect storm for high stakes, strong emotions, and varied opinions. If individuals can’t speak their mind now—and do so in a way that leads to solid, informed decision-making, followed by committed action—their futures are doomed.

This session is based on the New York Times bestselling book – Crucial Conversations – and provides participants with tools to prepare for high-stakes conversations, transform anger and hurt feelings into powerful dialogue, and make it safe to talk to almost anyone about almost anything! Participants will learn the 5-step STATE My Path process on how to initiate a conversation where there are opposing opinions, high stakes, and strong emotions. The STATE My Path process informs participants how to convey facts, talk tentatively, and encourage testing to honestly and accurately share their views in a way that encourages others to participate in healthy dialogue.

Tani Bialek, M.Ed. in HRD from the University of Minnesota, has been designing, developing, and delivering training and development programs within corporate and educational settings for the past fifteen years. She has held a broad range of roles including instructor, systems trainer, technical trainer/solutions developer, instructional designer, and training and development manager. Tani has created and implemented several training and development programs including annual leadership development programs for high potential employees.

Tani is a member of several professional associations including the American Society for Training and Development (ASTD), SHRM, and the eLearning Guild. She also holds several professional training certifications and qualifications including Myers-Briggs Type Indicator, Technology of Participation Strategic Planning, Lominger Limited, Inc. LEADERSHIP ARCHITECT, Group Facilitation Methods, and DDI (Development Dimensions International) Facilitator.

Tani is a manager within learning and professional development at McGladrey and is currently pursuing a Ph.D. in Adult Education at the University of Minnesota. She also teaches professional continuing education courses through the U of M’s College of Continuing Education.

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