Breakout Session: Balance Your Conflict – 101 Things to Do and Say

Dr. Jody Janati

Presentation Description
Learn step by step techniques that demonstrate practical solutions for difficult interactions with clients, supervisors, supervisees, spouses, etc. Learn how to control anger and emotions, be assertive, and effectively defuse conflict through a variety of approaches that really work. Set healthy boundaries with others and ultimately find your "Conversation Peace."

Jody Janati has an Ed.D. degree in Organizational Leadership, and a M.A. degree in Speech Communication. She currently teaches in the Communication Studies Department at the University of Minnesota. Her primary interest area pertains to interpersonal conflict resolution strategies. She offers a variety of public and professional workshops on conflict reduction tactics and effective interpersonal communication skills throughout the year.

During her academic career she has held a number of administrative positions in higher education and has taught at a number of colleges in the metro area. Courses include: public speaking, conflict and negotiation, small group communication, success strategies, organizational communication and interpersonal communication.
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